That is certainly the goal! Plugin fixes are included under the “Back it Up” and “Kitchen Sink” monthly plans.
There are many things that can go wrong when you update plugins. Suddenly, your contact form may stop sending emails properly, or your SSL certificate doesn’t load, or page layouts have broken.
Given that plugins are authored by 3rd party developers outside of WordPress and your theme developer, we cannot guarantee unlimited support for every theme or plugin. We will always do our best to ensure your site is functioning.
There may be times where extensive custom development work is required to restore plugin functionality after updates or to research and replace an existing plugin with a new one. When this happens, we’ll outline our recommended solutions to you in order to give you the information you need to make an informed decision of how you would like to proceed.